SAP support outsourcing refers to the process of hiring an external service provider to manage and maintain an organization’s SAP system. SAP is a popular enterprise resource planning (ERP) software used by many companies to manage their business operations, including finance, supply chain, human resources, and more.

Outsourcing SAP support can provide several benefits to organizations, such as cost savings, increased efficiency, access to specialized skills and expertise, and improved system performance. The external service provider can handle tasks such as system upgrades, maintenance, troubleshooting, and user support, allowing the internal IT team to focus on strategic initiatives.

When outsourcing SAP support, it is important to choose a reputable service provider with experience in SAP support and a proven track record of delivering high-quality services. It is also essential to establish clear service level agreements (SLAs) and communication protocols to ensure that the service provider meets the organization’s needs and expectations