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what is offshore managed services?
Offshore managed services refer to the practice of outsourcing the management of a company’s IT infrastructure, applications, and systems to an offshore service provider. This is typically done to improve operational efficiency, reduce costs, and gain access to specialized expertise.
Under an offshore managed services model, the offshore service provider is responsible for managing and maintaining the company’s IT systems and applications, including hardware, software, and networking infrastructure. This includes monitoring system performance, troubleshooting issues, applying security patches and updates, and providing technical support to end-users.
Offshore managed services providers typically offer a range of services, including network management, server management, application management, database management, security management, and help desk support. These services can be customized based on the specific needs of the company, and can be delivered remotely from the offshore service provider’s location.
Offshore managed services can offer several benefits, including cost savings, improved service quality, access to specialized expertise, and increased flexibility and scalability. By outsourcing IT management to an offshore service provider, companies can focus on their core business activities and reduce the burden of IT management and maintenance. Additionally, offshore managed services can provide access to a larger pool of skilled IT professionals who can offer specialized expertise that may not be available in-house.
4 key pillars of successful partnership with offshore managed services
Why CIO choose us
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